The Credibility Factor – Use It or Lose It!

Presented by Lisa Olsen, Professional Speaker,
Corporate Trainer (Owner) at Wingspan

Expanding potential for personal and professional achievement.

One of the most important qualities to achieving success is credibility. It can take years worth of
thoughtful actions to establish and yet can be seriously undermined by a single bad move. To achieve
credibility in the business world, you must deliver. What you deliver and the quality of what you deliver
is very important to building y our personal credibility.

This interactive workshop will focus on the following objectives:

  • What is professional credibility? How do we know if we have it? What are the signals that it
    islacking in our administrative tool box?
  • Learn 10 proven ways to build your credibility.
  • The value of Impression Management.
  • Branding your self as a credible AP – How can we keep credibility intact? Can our credibility be
    rebuilt?
  • Discover the 7 deadly credibility busters.
  • Complete a personal assessment – are you credible?

Lisa Olsen…

An author trainer speaker and consultant Lisa’s dedication to building relationship chemistry and
helping people power up their potential has been the catalyst for her own success. Now she shares
that energy inspiring people to tap into their personal potential for greater success in life and
business.

Lisa is a veteran of the administrative and corporate environment having worked her way to the
highest corporate levels over 20 years with experience in the healthcare industry, human resources
and company professional development training.

A business and human resources graduate, Lisa is also an adjunct college instructor teaching
courses on business communication and office procedures. She serves as an advisor to students
and women young and old on professional image in the workplace. As a faculty member for the
Especially for Youth programs sponsored by Brigham Young University she facilitates summer
workshops for youth on integrity, leadership and personal development.

She is a member of the American Society of Training and Development (ASTD) and the National
Speakers Association (NSA) and is a past member of the Advisory Council for the Administrative
Professionals Conference.  Check out her website at
www.wingspanmotivation.com
Administrative Professionals Day
April 21, 2010
St. Mark's, 8550 Pioneers Blvd
Lincoln, Nebraska

Questions?  Contact APD Chair
Peggy Vail, (402) 486-3232
or e-mail her at:
peggy@adalincoln.com








Proceeds from the APD Event will
help support the
Friendship
Home's mission and will also help
keep IAAP members on the
cutting edge of our industry by
offering educational workshops
throughout the year.
THANK YOU SPONSORS & EXHIBITORS!     Click here to view the current list.